Refund Policy:
We want you to be satisfied with your purchase from our website. If for any reason you are not completely satisfied with the software or service you have purchased, you may request a refund subject to the following conditions:
- Time-Limited Refund Period: We offer a 30-day refund period for all software purchases, starting from the date of purchase. We offer a 14-day refund period for all services purchased, starting from the date of the initial payment.
- Eligibility for Refunds: Refunds are only available for purchases made directly from our website. Refunds are not available for purchases made through third-party websites or resellers. To be eligible for a refund, the software must not have been activated and the services must not have been fully utilized.
- Refund Process: To initiate a refund, please contact our customer support team through our website. You will be asked to provide your name, order number, and reason for the refund request. Our team will review your request and provide further instructions on how to proceed.
- Refund Exceptions: Refunds are not available for software that has been activated or for services that have been fully utilized. We reserve the right to refuse a refund if we suspect fraudulent activity or abuse of our refund policy.
- Partial Refunds: In certain circumstances, we may offer partial refunds at our discretion. For example, if only a portion of the software has been activated or only a portion of the services have been utilized.
Please note that this refund policy is subject to change without notice. If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.
